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The Office Productivity and Automation Solution
Productivity Is Our Business
  

 

 
CRM Builds and Maintain Customer Relationships
 
CRM allows the office to track all contact touch points with the customer to allow better marketing, sales and customer satisfaction.   OfficeGT is the only software package that combines CRM with Project and Issues management modules.
 
Most CRM software is designed only for sales people.  OfficeGT is designed to let designated people contribute to customer information so no matter who is dealing with the customer, they can provide the best service because they know the history.
 
Organize Customer information in one place!!
 
Key Features:
  • Easy to learn and use
  • Helps managers drill down to customer contact / history
  • Helps marketing and sales staff document and follow-up
  • Allows service to enter requests, complaints, suggestions
  • Support staff can contribute to customer touch points
  • Integrated with Contact Management
  • Tracks when to follow up on Outlook e-mails and phone calls
  • Generate and sort CRM reports

Enter information in the activity screen while viewing recent history:

Run the follow-up report in the morning to have a list of phone calls or e-mails you need to send:

 

Let OfficeGT CRM feature saves you time and help improve your customer's satisfaction.